Sizing is the single biggest source of uncertainty when ordering replica uniforms and gear online. If you end up with the wrong size, here's exactly how our return policy handles it.
30 Days to Sort It Out
You have 30 days after receiving your item to request a return. The item needs to be unworn and unused, with tags still on, and in its original packaging — so don't wash or wear a uniform before confirming the fit is right.
How to Actually Start a Return
Contact us directly rather than sending anything back first — items sent without a return request aren't accepted. Once your return is approved, we'll send a return shipping label along with instructions.
Avoiding a Return in the First Place
Most sizing returns come down to skipping the size chart. Before ordering a uniform, run through our sizing guide — two minutes with a tape measure saves the back-and-forth of a return later. If you're between two sizes, size up rather than down.
What's Not Covered
Sale items and gift cards aren't eligible for return. If you're ordering something on sale and you're unsure about sizing, it's worth double-checking measurements even more carefully before you buy, since that safety net won't be there.
Ordering From the EU?
If your order ships into the European Union, you get a 14-day cooling-off period to cancel or return for any reason — no justification needed — as long as the item is still unworn, unused, with tags, and in its original packaging.
Frequently Asked Questions
What if the item arrives damaged or wrong?
Inspect your order as soon as it arrives and contact us right away if something's defective, damaged, or incorrect — that's handled separately from a standard sizing return.
How long does a refund take once my return is approved?
Once we've received and inspected the return, approved refunds go back to your original payment method within 10 business days, though your bank may take additional time to post it.
Can I exchange for a different size instead of a refund?
Reach out when you start your return and let us know you'd prefer an exchange — we can work that out once the original item is on its way back.
Final Thoughts
A return is always an option if sizing doesn't work out, but a quick check against our sizing guide before you order saves the hassle entirely. Full details are always available on our return policy page if you have questions before ordering.